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COURSE STRUCTUREEach module combines required instruction, restaurant decisions, scored assessment, and workplace application.
The first five learners receive Foundations at no charge. Six manager-focused lessons cover setting standards, guest judgment, the guest journey, inclusive communication, team handoffs, and recovery.
View Foundations →Coach the team to clarify needs and connect the guest’s whole visit.
Set expectations, confirm details, and complete handoffs.
Assign workable responsibility and backup, then verify the guest outcome.
Respond to problems without losing accuracy, authority, or trust.
The curriculum progresses from shift leadership to operating controls, team management, financial performance, and GM planning.
Move from task expert to trusted leader by defining standards, earning authority, and leading former peers.
Review module plan →Direct clearly under pressure, read the room, run useful pre-shifts, and prevent communication breakdowns.
Module details →Diagnose guest-impact failures, de-escalate professionally, choose an appropriate remedy, and rebuild loyalty.
Module details →Plan and lead high-volume service using floor awareness, pacing, bottleneck control, handoffs, and disciplined closes.
Module details →Turn expectations into repeatable systems, inspect execution, find root causes, and improve performance without losing hospitality.
Module details →Forecast demand, build a legal and effective schedule, deploy labor in real time, and manage productivity without burning out the team.
Module details →Protect margin through purchasing, receiving, storage, inventory, recipe discipline, waste analysis, and loss prevention.
Module details →Read a P&L, manage prime cost, interpret operating metrics, forecast results, and turn financial variance into an action plan.
Module details →Build a dependable talent pipeline, interview for evidence, create a 30-60-90 day onboarding plan, and reduce preventable turnover.
Module details →Set expectations, coach in the moment, deliver defensible feedback, document accurately, and handle conflict or discipline fairly.
Module details →Lead food safety, workplace safety, responsible service, incident response, documentation, and calm decision-making when risk is high.
Module details →Integrate people, operations, guest, revenue, reputation, and financial data into a defendable improvement plan for a real restaurant.
Module details →Complete six applied lessons and a final assessment. Allow about 2½ hours for instruction, practice, quizzes, and workplace plans.
Each lesson includes a narrated introduction, teaching, five guided decisions, a quiz, and a 75-word workplace plan.
Apply management judgment, then complete a separate 15-scenario final assessment.
Pass at least four of five questions in each lesson quiz and 12 of 15 on the final assessment.
Completion is recorded in the learner dashboard. Four eligible course completions are required for certification.
Modules are $49 each. The first five Foundations learners qualify for the no-charge launch offer. Four-, eight-, and twelve-module options are selected by the learner before checkout.
Six lessons, final assessment, toolkit, and completion record. First five learners receive the launch offer.
View Foundations →Select Foundations or one advanced restaurant manager module.
Choose one · $49 →Select four advanced modules before checkout.
4-module checkout · $179 →Select eight advanced modules before checkout.
8-module checkout · $329 →Includes all twelve advanced modules.
12-module checkout · $449 →Read or listen to the required material and decision model.
Choose responses to restaurant scenarios and review the feedback.
Meet the course score requirement and record the workplace application.